Data Deletion Request
Last updated: December 2024
You have the right to request complete deletion of your personal data from the INTENTUM™ platform at any time. We respect your privacy and make this process as simple as possible.
Request Data Deletion
To request deletion of all your personal data, send an email to:
Send Deletion RequestHow to Request Deletion
Option 1: Via Platform
- Log in to your account
- Go to "Settings" → "Account"
- Click "Delete my account"
- Confirm the deletion
Option 2: Via Email
Send an email to privacidade@intentum.ai with:
- Subject: "Data Deletion Request"
- Email address registered on the platform
- Full name
What Happens After Your Request
- We will confirm receipt within 2 business days
- Your data will be deleted within 30 days
- You will receive confirmation via email when completed
Data That Will Be Deleted
- Profile information (name, email, photo)
- Social authentication data (Facebook, Google)
- Content created on the platform
- Usage history and preferences
- Account settings and configurations
Data That May Be Retained
In accordance with legal obligations, we may retain:
- Financial transaction records (tax obligation) - up to 5 years
- Security logs - up to 6 months
Response Time: Up to 15 business days for confirmation, up to 30 days for complete deletion.
Remove Facebook Connection
In addition to deleting your data on our platform, you can remove the INTENTUM app connection from Facebook:
- Go to Facebook → Settings
- Navigate to "Security and Login" → "Apps and Websites"
- Find "INTENTUM" and click "Remove"
Remove Google Connection
To remove the INTENTUM app connection from Google:
- Go to Google Account Permissions
- Find "INTENTUM" in the list of apps
- Click "Remove Access"
Contact
Data & Privacy Inquiries
Privacy Email: privacidade@intentum.ai
Legal Email: legal@intentum.ai
Support: suporte@intentum.ai
Data Controller: Matheus Allvarenga
Company: INTENTUM™
CNPJ: 37.387.250/0001-36
Location: Belo Horizonte, MG - Brazil